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Office 365 IPad offer

I recently purchased the apple IPad 12.9 pro (April 20th )

this came with a free 12 month subscription to office365. I have not received this offer in spite of numerous phone calls to 02 and some company called Condor who I was told were handling the distribution on behalf of 02. As said I have made numerous calls and all to no avail. Each time I am told they will look into the problem and get back to me which of course they never do I am wondering if anybody is having the same problem? And where do I go from here? 


Posts: 115,476
Topics: 571
Solutions: 15,810
Registered: ‎04-04-2012

Re: Office 365 IPad offer

[ Edited ]

Complain here https://www.resolver.co.uk/
Someone else did report an issue last week too.


I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)