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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9210 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382590 Views
  • 4 replies
  • 0 kudos

Resolved! Multiple iPhones showing no service status

Hello,Can anyone help with an issue I'm having with iPhones?I'm constantly getting a random "no service" status showing on my handset. I currently own an iPhone 6s Plus.This has happened to my previous handsets.I had an iPhone 5 and had no issues.Pur...

Anonymous by Not applicable
  • 4864 Views
  • 8 replies
  • 0 kudos

Resolved! iPad Pro 12.9 inch

Hello all i have ordered the iPad Pro 12.9 inch 128 in space grey on Wednesday, the item is out of stock for delivery and for collecting at any o2 store in manchester, I have asked today when there will be new stock arriving and no one seems to give ...

Anonymous by Not applicable
  • 6080 Views
  • 10 replies
  • 0 kudos

iPad Pro 12.9 Delivery Issues

Anybody have any clue why after 7 weeks O2 cannot update me about the delivery of the iPad Pro 12.9 I have ordered?

Anonymous by Not applicable
  • 2181 Views
  • 2 replies
  • 0 kudos

Resolved! unlock iphone 5 to use O2 SIM in a new phone

Hi i need to unlock my iPhone 5 in order to upgrade to an iPhone 5S which has been given to me. I can get the PUK code, but not sure if that's what I need. Can anyone advise? Thanks Angus

Anonymous by Not applicable
  • 3146 Views
  • 6 replies
  • 0 kudos

Resolved! O2 Recycle - Does chipping / scratching count as damage

Hi Guys,If I were to put my iPhone 6 into o2 recycle, there are lots of scratches (no smashes) to the screen and lots of chips to the back (even though it's always in a case).Is this the sort of damage I have to declare on the o2 refresh form? As the...

Anonymous by Not applicable
  • 5728 Views
  • 11 replies
  • 0 kudos

Resolved! My Pay and Go account

I ONLY use my iPhone when i'm within a WiFi zone yet my data allowance still keeps going down. Can someone please tell me what the reason would be?Thank you.

Anonymous by Not applicable
  • 2249 Views
  • 3 replies
  • 0 kudos

Resolved! Wish to lower my tariff

My tariff is to high I am in the middle of changing jobs and I can't afford my currant tariff is there any chance it can be lowered my currant tariff is £68 I need it to be lower than that I don't need data

Anonymous by Not applicable
  • 13722 Views
  • 5 replies
  • 0 kudos

Resolved! Apple i phone charging cable

HiMy phone is under contract and the charging cable has failed.Is this covered under warranty ??

Anonymous by Not applicable
  • 2071 Views
  • 2 replies
  • 0 kudos

Resolved! No internet or texts

Mornings Guys, Long Story Short...i had a 2 year contract with O2 which ends this december. I phoned to cancel my contract on Monday night, the young lady on the phone said that my next bill which is due on the 3rd march will have my settlement figur...

Faithfull by Level 2: Apprentice
  • 2621 Views
  • 5 replies
  • 0 kudos

Sim only contract

Hello, Ive just switched over to a SIM only deal of £28.00 per month, with the first 6 months at half price so £14.00 a month, however ive just received this months bill and its £31.93? Can you explain what is going on please?

Hodgetts by Level 1: Joiner
  • 4198 Views
  • 6 replies
  • 0 kudos