managing my account

[Anonymous]

Hello,

I need to chnage the name and date of birth on my account, how do I do this?

Thanks,

Keryn

[MI5 · Accepted solution]

Hi @Anonymous

You will need to contact customer services for this level of change as it would imply you are a completely different person.

I'm not even sure you can do that much change without starting a new contract but ask anyway http://www.o2.co.uk/contactus

[Anonymous]

Okay I will try that, thank you!

[MI5]

Let us know what they say as it may help someone else in the future too.

[Marjo]

Hey @Anonymous How are you getting on with the account changes, did you manage to do it via customer service? It would be great to hear back from you as MI5 mentioned above, in case it will help others who have similar questions. Cheers