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Posts: 0

No Service

Had no service message since Friday night. Been at several different locations but still no service. Otherwise phone ok. Got emails and Internet. What's wrong ?

Posts: 88,115
Topics: 532
Solutions: 11,336
Registered: ‎04-04-2012

Re: No Service

Classic symptoms of a barred phone.
Check the IMEI number here https://www.checkmend.com/uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,182
Topics: 547
Solutions: 3,426
Registered: ‎04-01-2009

Re: No Service

It might be worth removing and cleaning the sim card and rebooting the phone. Fixes a lot of problems though if the phone or account is barred you need to contact customer service. 

Posts: 16,395
Topics: 293
Kudos: 1,844
Ideas: 6
Solutions: 1,310
Registered: ‎13-08-2008

Re: No Service

Have you tried the basics a reset and sim removal and sim clean 

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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Level 25: Hard Hitter
Posts: 1,333
Registered: ‎22-11-2014

Re: No Service

Quick question to follow on from @MI5 post... Can we ask where u bought your phone from, is it second hand by any chance?
Posts: 0

Re: No Service

Was it an eBay or other 3rd party 2nd hand phone as they can sell a phone then claim on insurance that it was stolen after the sale