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Anonymous
Posts: 0

Re: O2 Wifi & 4G Calling

I can confirm WiFi and 4G Calling started working for me today with no notification. Carrier settings O2 28.5.8.

It would seem to me that when enabling the feature through My O2, it takes longes than the advertised 24h to get enabled. In the end though, it works. 

Posts: 88,610
Topics: 536
Solutions: 11,472
Registered: ‎04-04-2012

Re: O2 Wifi & 4G Calling

That's quite possibly the case.
Glad you're sorted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 10
Registered: ‎22-08-2015

Re: O2 Wifi & 4G Calling

Hi MI5 and Co.,

 

Update:

 

I had to raise an 'official complaint' procedure, but to cut along stories short, O2 have now done something behind the scenes.  I had to turn my phone off and then on and now the 4G (Voice & Call Data) and WiFi Calling are enabled where I can now choose to activate them or not.

 

O2 did apologise via email/letter.

 

Many thanks

 

Regards.