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on 16-06-2016 19:48
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on 16-06-2016 19:48
I've just upgraded my phone, I inserted the sim that came with the new phone but my signal says no service, I keep turning it off and on again over the past 24 hours but still nothing, I think this may be normal and have a feeling it could take up to 48 hours but just wanted to check if this is true or not?
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16-06-2016 19:53 - edited 16-06-2016 19:54
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16-06-2016 19:53 - edited 16-06-2016 19:54
Have you done a sim swap yet ?
http://swapmysim.o2.co.uk/
or use your old sim if it fits - the upgrade will have been applied to your account and your old sim updated by now.
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16-06-2016 19:53 - edited 16-06-2016 19:54
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16-06-2016 19:53 - edited 16-06-2016 19:54
Have you done a sim swap yet ?
http://swapmysim.o2.co.uk/
or use your old sim if it fits - the upgrade will have been applied to your account and your old sim updated by now.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 16-06-2016 19:57
Thank you for your reply, I thought if you up grade they give you a new sim to put in it? I've always been with O2 but can't remember what I've done in the past when I've upgraded, will try my old sim, thank you
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on 16-06-2016 20:23
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on 16-06-2016 20:23
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 16-06-2016 21:20
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on 16-06-2016 21:20
How do you activate it ? Please
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on 16-06-2016 21:28
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on 16-06-2016 21:28
@Stamey wrote:How do you activate it ? Please
By doing the simswap I linked to above
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on 16-06-2016 21:40
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on 16-06-2016 21:40
Thanks . I got the phone today from the O2 shop . I assume they did it . I can't get s screen with phone or message icons
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on 16-06-2016 22:12
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on 16-06-2016 22:12
Try swiping left and right on the screen you are on to get to your home screen.
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