cancel
Showing results for 
Search instead for 
Did you mean: 

No eSIM

Ilaitia
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Woke up this morning to a no sim message saying I don’t have a eSIM when I’ve had more phone for about a year now with no problem with it, why has it suddenly stopped ?

Message 1 of 3
445 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 149745 Posts
  • 641 Topics
  • 28523 Solutions
Registered:

@Ilaitia 

Check guide here Guide: Is the network down for me or everyone? 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
410 Views

Cleoriff
Level 94: Supreme
  • 126216 Posts
  • 832 Topics
  • 7552 Solutions
Registered:

@Ilaitia 

 We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum

All methods of contacting O2 are here Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
410 Views