No Service.

[Anonymous]

From about 5pm today I have had no service instead of signal on my iPhone 5s 02 PAYG phone. Done all resets including restoring in iTunes removed sim etc. still no service. I am in Liverpool city centre. Anyone else having problems today!?

[Anonymous]

Im hoping its not been blocked 😞

[jonsie]

...mnnn...belated insurance claim?

[Anonymous]

A strong possibility.

Maybe checking with one of the online checkers will highlight if it is.

Checkmend for example.

[MI5]

"Usually" you still get a data connection if handset is blocked. It's just the calling facility that gets cut off.

[Anonymous]

I'll be fine if it has as I haven't had it long and store does cover you for that. But I thought if it was blocked I would not be able to restore in iTunes which iv done. I did consider this myself earlier having worked in phone retail previously. Would it say no service if blocked? When I go in settings general network it now says phone not allowed which is making me think it may be a delayed block 🙈

[Anonymous]

Is there anywhere I can check for free. Check mend seems to charge.

[Anonymous]

I assume findmyiphone was de activated allowing you to enter your own Apple ID which would allow a restore.

I believe checkMEND is £1.99 but if you google their are I think free alternatives.

[MI5]

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@Anonymous wrote:
Is there anywhere I can check for free. Check mend seems to charge.

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If you can contact CS they will check it for you free.

http://www.o2.co.uk/contactus

[Anonymous]

https://www.imeidetective.com

[Anonymous]

Tried imei detective but no results found. I'll take it back the store tomo. I'll pop an update on when I find out the issue. Probably have to swap the phone. Thanks for your help. Much appreciated. And yes when I reset the phone earlier in iTunes it told me to disable find my phone. I can log into find my phone through my icloud account but will that tell me if there's a problem with the phone I don't understand the relevance of findmyiphone?