No Service.

[Anonymous]

From about 5pm today I have had no service instead of signal on my iPhone 5s 02 PAYG phone. Done all resets including restoring in iTunes removed sim etc. still no service. I am in Liverpool city centre. Anyone else having problems today!?

[Anonymous]

Check airplane mode has not been turned on accidentally.

Check your full postcode in the service checker too.

http://status.o2.co.uk/

[jonsie]

Have you checked the service status @ http://status.o2.co.uk/ ?

If that's showing ok check your account status with customer service.

[Anonymous]

Definitely not flight mode. I used to work in car phone warehouse so I know my way around an iphone. Have checked service status and should be fine. Phone is on payg 4G. Been working fine on 4g for about a month.

[Anonymous]

Still no service.

[MI5]

Some advice here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...

[Anonymous]

Have you checked with cs ?

Worth a go with airplane mode.

I know you said you have tried some resets.

Have you tried.

Settings - general - reset - reset network settings ?

[Anonymous]

I assume you know one of the last resorts after troubleshooting is visiting apple at store level.

http://www.apple.com/uk/retail/geniusbar/

[Anonymous]

Yeah I have tried all resets. Including the one above. I bought the phone outright from grainger games a month a go but it is a1 and still had stickers etc. worked perfect till today. I noticed my net signal dropped today to GPRS earlier before it went completely. I can go back to store where I bought it but I am convinced it's the network. I can visit apple aswell of course.

[MI5]

Try your sim in another phone to prove which is faulty.