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Sent e mails disappear on my I Phone 4

Anonymous
Not applicable

Up to recently I sent e mails on my i Phone 4 using o2 mail with POP. Now it is no longer available I have reset it to send using my bt openworld account. It only seems to set up in IMAP.

Now after I have sent an e mail the e mail disappears from the phone when it downloads to my PC.

How can I set it so the e mails stay on the phone until I want to delete them please?

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MI5
Level 94: Supreme
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Registered:

If you want to use POP manually change the settings to these:

 

Server: mail.btinternet.com

 

Port: 995 (this should be automatically populated if you tick SSL Encryption)

 

SSL Encryption: Enabled (but not STARTTLS)

 

Username: your email address including the @btinternet or @btopenworld.com part

 

Password: your btinternet password

 

POP from folder: By default, POP will pull emails from your Inbox

 

SMTP

 

Outgoing Mail Server: mail.btinternet.com

 

Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this)

 

SSL Encryption: Enabled (but not STARTTLS)

 

Authentication: PLAIN

 

Username: your email address including the @btinternet or @btopenworld.com part

 

Password: your btinternet password

 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 4
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Anonymous
Not applicable

Hi.

I use bt yahoo.

This is a pop3 style account and is what I choose it to be set up that way.

Try going to ;

Settings -Mail, Contacts, Calendar - Tap on the specific account you are having a problem with.

Then, tap on the Account tab at the top (usually has your E-Mail address in there also).

You should see your Account information.

Down at the bottom tap on Advanced.

Go to the Deleted Messages.

Change Remove to be never.

 

My screen shot :

 

mailbox.PNG



http://www.names.co.uk/support/1180-how_to_setup_a_pop3_account_on_iphone_ipad_iphone5.html

Message 2 of 4
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MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

If you want to use POP manually change the settings to these:

 

Server: mail.btinternet.com

 

Port: 995 (this should be automatically populated if you tick SSL Encryption)

 

SSL Encryption: Enabled (but not STARTTLS)

 

Username: your email address including the @btinternet or @btopenworld.com part

 

Password: your btinternet password

 

POP from folder: By default, POP will pull emails from your Inbox

 

SMTP

 

Outgoing Mail Server: mail.btinternet.com

 

Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this)

 

SSL Encryption: Enabled (but not STARTTLS)

 

Authentication: PLAIN

 

Username: your email address including the @btinternet or @btopenworld.com part

 

Password: your btinternet password

 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
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adamtemp64
Level 66: Unequalled
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Registered:

or just setup an imap folder called keep sent iphone (for example) and move what you want to that folder will sync to pc as well and only delete from iphone when you are sure you no longer need the sent mail

 

If you are setup for imap on the bt servers

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