This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

New 2nd Phone - showing all data used after 1st day

Anonymous
Not applicable

on ‎06-11-2016 21:02

on ‎06-11-2016 21:02

Can anyone help, I have a new apple phone under my existing contract, so running 2 phones, but the new one started yesterday and it has sent a message saying all data has been used.

Message 1 of 8
3,051 Views
0 Kudos
7 REPLIES 7

Cleoriff
Level 94: Supreme
  • 123351 Posts
  • 826 Topics
  • 7475 Solutions
Registered:

on ‎06-11-2016 21:05

on ‎06-11-2016 21:05

We cant help with account issues...Probably best to contact CS...May need a higher tariff....http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 8
3,048 Views
0 Kudos

MI5
Level 94: Supreme
  • 144966 Posts
  • 635 Topics
  • 27814 Solutions
Registered:

on ‎06-11-2016 21:06

on ‎06-11-2016 21:06

Is it on the same account?
If so, when is your bill date?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 8
3,047 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to Cleoriff
  • 123351 Posts
  • 826 Topics
  • 7475 Solutions
Registered:

on ‎06-11-2016 21:06

on ‎06-11-2016 21:06

What tariff are you on by the way?

Veritas Numquam Perit

Girl in a jacket
Message 4 of 8
3,047 Views
0 Kudos

MI5
Level 94: Supreme
In response to Cleoriff
  • 144966 Posts
  • 635 Topics
  • 27814 Solutions
Registered:

on ‎06-11-2016 21:07

on ‎06-11-2016 21:07

I can help if you let me know the answers to the above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 8
3,045 Views
0 Kudos

Anonymous
Not applicable
In response to MI5

on ‎06-11-2016 21:21

on ‎06-11-2016 21:21

I was thinking maybe pro rata data

Message 6 of 8
3,035 Views
0 Kudos

MI5
Level 94: Supreme
In response to Anonymous
  • 144966 Posts
  • 635 Topics
  • 27814 Solutions
Registered:

on ‎06-11-2016 21:27

on ‎06-11-2016 21:27

Depends on the answers to the questions.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 8
3,030 Views
0 Kudos

Anonymous
Not applicable
In response to MI5

on ‎06-11-2016 21:28

on ‎06-11-2016 21:28

@Anonymous Please come back to this thread &!let us know 

Message 8 of 8
3,029 Views
0 Kudos
Top Kudoed Authors
View All
Top