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New 2nd Phone - showing all data used after 1st day

Anonymous
Not applicable

on ‎06-11-2016 21:02

on ‎06-11-2016 21:02

Can anyone help, I have a new apple phone under my existing contract, so running 2 phones, but the new one started yesterday and it has sent a message saying all data has been used.

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Cleoriff
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on ‎06-11-2016 21:05

on ‎06-11-2016 21:05

We cant help with account issues...Probably best to contact CS...May need a higher tariff....http://www.o2.co.uk/contactus

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MI5
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on ‎06-11-2016 21:06

on ‎06-11-2016 21:06

Is it on the same account?
If so, when is your bill date?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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In response to Cleoriff
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on ‎06-11-2016 21:06

on ‎06-11-2016 21:06

What tariff are you on by the way?

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MI5
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on ‎06-11-2016 21:07

on ‎06-11-2016 21:07

I can help if you let me know the answers to the above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
In response to MI5

on ‎06-11-2016 21:21

on ‎06-11-2016 21:21

I was thinking maybe pro rata data

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MI5
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In response to Anonymous
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on ‎06-11-2016 21:27

on ‎06-11-2016 21:27

Depends on the answers to the questions.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
In response to MI5

on ‎06-11-2016 21:28

on ‎06-11-2016 21:28

@Anonymous Please come back to this thread &!let us know 

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