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Level 1: Joiner
Posts: 3
Registered: β€Ž06-08-2019
Accepted Solution

Mobile data and visiting websites

Hi can anyone please tell me why I can’t visit certain websites whilst out and connected to mobile data rather than WiFi. My apple phone has no restrictions set so it must be O2
Posts: 109,077
Topics: 561
Solutions: 14,437
Registered: β€Ž04-04-2012

Re: Mobile data and visiting websites

@CCC 

Have a read of this https://community.o2.co.uk/t5/How-to-Guides/O2-Age-restriction-what-it-is-amp-how-to-manage-it/ba-p/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 81,341
Topics: 576
Solutions: 3,931
Registered: β€Ž04-01-2009

Re: Mobile data and visiting websites

Call customer service or pop into your nearest O2 store with id and get the Age restriction removed. 

Level 1: Joiner
Posts: 3
Registered: β€Ž06-08-2019

Re: Mobile data and visiting websites

Thank you so much, you seemed to have solved my problem. I’d been trying to do this for ages. Hurray πŸ˜ŠπŸ‘
Posts: 81,341
Topics: 576
Solutions: 3,931
Registered: β€Ž04-01-2009

Re: Mobile data and visiting websites

Posts: 109,077
Topics: 561
Solutions: 14,437
Registered: β€Ž04-04-2012

Re: Mobile data and visiting websites

@CCC 

Easily solved and happy to help Smiley Wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)