This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forย 
Search instead forย 
Did you mean:ย 

Mobile data and visiting websites

Go to solution
CCC
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on โ€Ž06-08-2019 13:59

on โ€Ž06-08-2019 13:59

Hi can anyone please tell me why I canโ€™t visit certain websites whilst out and connected to mobile data rather than WiFi. My apple phone has no restrictions set so it must be O2
Message 1 of 6
3,953 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 153545 Posts
  • 653 Topics
  • 29306 Solutions
Registered:

on โ€Ž06-08-2019 14:04

on โ€Ž06-08-2019 14:04

@CCC 

Have a read of this https://community.o2.co.uk/t5/How-to-Guides/O2-Age-restriction-what-it-is-amp-how-to-manage-it/ba-p/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 6
3,948 Views
5 REPLIES 5

Go to solution
MI5
Level 94: Supreme
  • 153545 Posts
  • 653 Topics
  • 29306 Solutions
Registered:

on โ€Ž06-08-2019 14:04

on โ€Ž06-08-2019 14:04

@CCC 

Have a read of this https://community.o2.co.uk/t5/How-to-Guides/O2-Age-restriction-what-it-is-amp-how-to-manage-it/ba-p/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
3,949 Views

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 97595 Posts
  • 615 Topics
  • 7229 Solutions
Registered:

on โ€Ž06-08-2019 14:55

on โ€Ž06-08-2019 14:55

Call customer service or pop into your nearest O2 store with id and get the Age restriction removed. 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 6
3,929 Views
0 Kudos

Go to solution
CCC
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on โ€Ž06-08-2019 16:50

on โ€Ž06-08-2019 16:50

Thank you so much, you seemed to have solved my problem. Iโ€™d been trying to do this for ages. Hurray ๐Ÿ˜Š๐Ÿ‘
Message 4 of 6
3,912 Views

Go to solution
jonsie
Level 94: Supreme
In response to CCC
  • 97595 Posts
  • 615 Topics
  • 7229 Solutions
Registered:

on โ€Ž06-08-2019 21:10

on โ€Ž06-08-2019 21:10

Excellent, pleased for you @CCC smiling

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 5 of 6
3,884 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 153545 Posts
  • 653 Topics
  • 29306 Solutions
Registered:

on โ€Ž06-08-2019 21:15

on โ€Ž06-08-2019 21:15

@CCC 

Easily solved and happy to help wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
3,883 Views
Top