cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile data and visiting websites

CCC
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Hi can anyone please tell me why I can’t visit certain websites whilst out and connected to mobile data rather than WiFi. My apple phone has no restrictions set so it must be O2
Message 1 of 6
1,286 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 128308 Posts
  • 614 Topics
  • 22565 Solutions
Registered:

@CCC 

Have a read of this https://community.o2.co.uk/t5/How-to-Guides/O2-Age-restriction-what-it-is-amp-how-to-manage-it/ba-p/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 6
1,281 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 128308 Posts
  • 614 Topics
  • 22565 Solutions
Registered:

@CCC 

Have a read of this https://community.o2.co.uk/t5/How-to-Guides/O2-Age-restriction-what-it-is-amp-how-to-manage-it/ba-p/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 6
1,282 Views

jonsie
Level 94: Supreme
  • 87369 Posts
  • 596 Topics
  • 5309 Solutions
Registered:

Call customer service or pop into your nearest O2 store with id and get the Age restriction removed. 

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 3 of 6
1,263 Views

CCC
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Thank you so much, you seemed to have solved my problem. I’d been trying to do this for ages. Hurray 😊👍
Message 4 of 6
1,246 Views

jonsie
Level 94: Supreme
  • 87369 Posts
  • 596 Topics
  • 5309 Solutions
Registered:

Excellent, pleased for you @CCC smiling

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 5 of 6
1,218 Views

MI5
Level 94: Supreme
  • 128308 Posts
  • 614 Topics
  • 22565 Solutions
Registered:

@CCC 

Easily solved and happy to help wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
1,217 Views