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Mobile data and visiting websites

CCC
Level 1: Joiner
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Hi can anyone please tell me why I can’t visit certain websites whilst out and connected to mobile data rather than WiFi. My apple phone has no restrictions set so it must be O2
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MI5
Level 94: Supreme
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@CCC 

Have a read of this https://community.o2.co.uk/t5/How-to-Guides/O2-Age-restriction-what-it-is-amp-how-to-manage-it/ba-p/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128146 Posts
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Registered:

@CCC 

Have a read of this https://community.o2.co.uk/t5/How-to-Guides/O2-Age-restriction-what-it-is-amp-how-to-manage-it/ba-p/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 6
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jonsie
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Call customer service or pop into your nearest O2 store with id and get the Age restriction removed. 

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CCC
Level 1: Joiner
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Thank you so much, you seemed to have solved my problem. I’d been trying to do this for ages. Hurray 😊👍
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jonsie
Level 94: Supreme
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Excellent, pleased for you @CCC smiling

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MI5
Level 94: Supreme
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@CCC 

Easily solved and happy to help wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
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