21-04-2023 13:37 - edited 21-04-2023 13:45
21-04-2023 13:37 - edited 21-04-2023 13:45
I have been with Sky Mobile since, 01/11/22 and I have had an iPhone 13 on contract, since 08/01/23. But I’m getting sick, tired and very frustrated with the Sky Help Centre. I have had these problems since I got my new phone:
My questions are:
21-04-2023 13:49
Have you recently moved from another provider to Sky @ross_mini5 , and used a PAC to move a number?
It can take a while to sort out number moves, especially when iPhones are used due to the steps to verify the user/number.
If you were on o2 then I would also say you need the iData bolt on adding to your account - not sure if that applies to Sky Mobile as well.
Any other suggestions @MI5 ?
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21-04-2023 13:54
21-04-2023 13:54
On the 08/01/23, I ordered my phone and Sky Mobile transferred my number over.
21-04-2023 13:58
In all honesty, you'll have exactly the same problems with O2.
Your issues are replicated on this forum 1000's of times.
Personally I'd be looking at EE or Vodafone and for an iPhone, Vodafone wins every time.