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AlexandruDragus · ‎12-03-2020

My phone doesn't charge anymore like from nowhere can the insurance cover that?

MI5 · ‎12-03-2020

It depends on the level of cover you have.

Call customer services to check Guide: How to find help & contact O2

Have you tried a different charger and charge lead too?

Also check if the charging port is clear as they can collect fluff in them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎12-03-2020

@AlexandruDragus

No it won't.. sorry. You are better off getting in touch with the manufacturer or O2 Guide: How to find help & contact O2

Veritas Numquam Perit

Martin-O2 · ‎18-03-2020

Let us know how you get on with this one @AlexandruDragus and welcome to the community!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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