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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 7616 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 364636 Views
  • 4 replies
  • 0 kudos

Resolved! Unable to call one particular number

I am unable to get through to one mobile number, which happens to be my wife's !We both have Iphones. Until recently we were both with O2 as the carrier on our iphones, however I have now switched to Sky (which still uses the O2 network) but my wife ...

bedrut1 by Level 1: Joiner
  • 1094 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone XS Max caller can’t hear me

iPhone XS Max caller can’t hear me. This is happening more and more now. I have no cover on and I have tested the microphone on the recording app with no problems.

Mykey069 by Level 1: Joiner
  • 2712 Views
  • 5 replies
  • 0 kudos

Downgrade extra storage

I paid for extra storage on my old iphone 6 but have recently upgraded to an Iphone 7 but am still be charged for the extra storage. How can I cancel it?

Anonymous by Not applicable
  • 5385 Views
  • 9 replies
  • 0 kudos

Resolved! IPAD Pro 10.5 Wifi & Celluar

Just bought a IPAD Pro 10.5 on a monthly contract which inlcludes 100 sms texts. New to apple and Ipads, how do I use the SMS facility

ChrisS by Level 1: Joiner
  • 2319 Views
  • 5 replies
  • 0 kudos

Resolved! Entering competitions

Why can’t I enter competitions using 6 digit code from my iPhone?

Comp1 by Level 1: Joiner
  • 7481 Views
  • 3 replies
  • 0 kudos

Apple Watch / Error Code 88

I'm awaiting a callback from an engineer, but figured I'd post here in case anyone can offer any insight into what's happening, or tell me of something I can do to speed things up. Signed up with O2 a few days back, to get cellular service for my App...

rg11 by Level 1: Joiner
  • 5540 Views
  • 18 replies
  • 0 kudos

Resolved! Cellular Plan sign error code 88

Hi, I used to be an EE customer Sim only and a Cellular Plan for the Apple Watch. All working fine. I signed up for Sim only plan and I like to sign up for a Cellular plan for my Apple watch. It looks like that O2 has got an issue with selling plans ...

JanConijn by Level 1: Joiner
  • 3001 Views
  • 6 replies
  • 0 kudos

Resolved! Barred phone

Anyone know if I can unbar a phone without phoning o2? Currently on nightshift!

Bev2 by Level 1: Joiner
  • 2021 Views
  • 2 replies
  • 0 kudos

Resolved! Apple E Sim IPad Wifi Extra on London Underground

Connected an o2 IPad 11 pro with an E Sim.When on London Underground I can no longer access the Wi-Fi Extra which is offered via Virgin Media.Using a standard sim the Wi-Fi Extra uses EAP authentication to verify that you are a Pay Monthly/Business C...

Simonb1 by Level 1: Joiner
  • 2060 Views
  • 3 replies
  • 0 kudos

Resolved! IPhone 11 Pro max

What to do if your iPhone 11 Pro Max is getting hot while browsing (ie. safari, google & Facebook)?

MB85 by Level 1: Joiner
  • 1169 Views
  • 2 replies
  • 0 kudos