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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9100 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382319 Views
  • 4 replies
  • 0 kudos

Resolved! apple watch mobile data

I got a new Apple watch cellular for Christmas but there is a problem setting up mobile data. I get as far as logging into O2 and the choose your Airtime Plan screen but nothing comes up. O2 says that it's a known problem. Anyone know having same iss...

jaspar by Level 1: Joiner
  • 2979 Views
  • 9 replies
  • 0 kudos

Resolved! Delivery

Had anyone ordered anything lately? I’ve ordered an Apple Watch on Saturday and have not heard anything about it being delivered. I have to go back to work at the end of this week and will be away for 2 weeks, I really need this watch! What’s the del...

BenDal by Level 1: Joiner
  • 860 Views
  • 5 replies
  • 0 kudos

Resolved! Iphone8+ ios13.4

Where can I get a user guide, think it’s poor that there isn’t even a basic one in the box.suggestion welcome. Peter.

Peter4 by Level 1: Joiner
  • 622 Views
  • 2 replies
  • 0 kudos

Apple Watch connection

Hi.I have recently ordered the Apple Watch series 5 which arrived today. I got a message confirming that the airtime plan had been connected to my device on Saturday My 02 App says I have another device Sync-1 but when I click it says “it looks like ...

Telle by Level 1: Joiner
  • 615 Views
  • 2 replies
  • 0 kudos

iPhone 11 not ringing for callers

Bit of a strange one.. that I've had for a few weeks. Basically when someone rings me I hear it ringing through perfectly.However from their end callers are telling me that it rings once and then goes silent. So they are tempted to end the call. I've...

Punio75 by Level 1: Joiner
  • 3165 Views
  • 7 replies
  • 0 kudos

Spam calls

I have had 40 calls this morning and yesterday from a foreign number could you please tell me how to block these numbers? I’m worried my phone is going to get hacked!

Resolved! SPAM CALLS

Hi, I have started to get repetitive spam call on my iPhone XR using my O2 account. The calls appear to be from various countries but never UK. Examples are Georgia, Burkina Faso. They are happening every day. How can I block then? Ivan

Ivan by Level 1: Joiner
  • 1171 Views
  • 4 replies
  • 0 kudos

Help with an unwanted phone

I bought an iPhone for my father who is 90 and deaf. I mistakenly purchased the wrong phone. I can’t get through to anyone at carphone warehouse. Spoke to someone last week who said he had to be there as he was the account holder. Travelled 40 miles ...

Kjw by Level 1: Joiner
  • 631 Views
  • 2 replies
  • 0 kudos

Resolved! iPad phone number not working

Hello I pay monthly for my iPad and the data is working fine but have noticed the phone number is not working. Any ideas why this would be? If I ring out on it, it's dead and says I can't be connected if someone tries to ring it. I've tried adding it...

karen11 by Level 1: Joiner
  • 1311 Views
  • 3 replies
  • 0 kudos