- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 09-09-2016 20:53
Can someone point me in the right direction on how to unlock my iPhone 6?
My 2 year contract naturally expired yesterday and the phone plan of my contract is now all paid off in full. I did Google this but it said I can only do this via the My O2 part of the website (I'm not even sure how I would do this ?!) and by connecting my iPhone to iTunes with a different sim inside??
im sure I've seen a link somewhere on here where you can request this?
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 09-09-2016 21:01
You shouldn't need to connect to iTunes anymore once the request is processed you just put a non o2 network sim in it.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 09-09-2016 21:01
You shouldn't need to connect to iTunes anymore once the request is processed you just put a non o2 network sim in it.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 152935 Posts
- 652 Topics
- 29192 Solutions
on 09-09-2016 21:03
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 09-09-2016 21:03
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 09-09-2016 21:04
This seems a much simpler way to do it
- 603 Posts
- 39 Topics
- 4 Solutions
09-09-2016 21:36 - edited 09-09-2016 21:38
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
09-09-2016 21:36 - edited 09-09-2016 21:38
@MI5 wrote:
In your MyO2 there is an unlock request under your device details.
You shouldn't need to connect to iTunes anymore once the request is processed you just put a non o2 network sim in it.
Is this within the My O2 app on my phone or are you talking about on the web?
And will I get some kind of confirmation that my phone has indeed been unlocked?
Can I carry on using an O2 sim in it once it's been unlocked?!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 09-09-2016 21:41
Yes it's in the app itself. Once it's unlocked you can use any sim you want
- 152935 Posts
- 652 Topics
- 29192 Solutions
on 09-09-2016 21:45
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 09-09-2016 21:45
@DinoF wrote:
@MI5 wrote:
In your MyO2 there is an unlock request under your device details.
You shouldn't need to connect to iTunes anymore once the request is processed you just put a non o2 network sim in it.Is this within the My O2 app on my phone or are you talking about on the web? Both
And will I get some kind of confirmation that my phone has indeed been unlocked? Yes, an email.
Can I carry on using an O2 sim in it once it's been unlocked?! Yes
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 603 Posts
- 39 Topics
- 4 Solutions
09-09-2016 21:53 - edited 09-09-2016 21:59
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
09-09-2016 21:53 - edited 09-09-2016 21:59
Perfect, cheers guys. Will look inside the app and see what I can find!!!
EDIT - Well that was simple! Hit the request button and now I just gotta wait! It said it should take 24 hours but could take up to 7 days. I guess I just now wait for the email to confirm unlock!
So what exactly happens when I put a new sim in? How does my iPhone grab the new sim's settings for data etc?!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 09-09-2016 22:03
Once you insert the sim it will recognise the carrier of the sim you put in. If not then do manual selection & find the right one. The APN's for the right sim should be easily found online
- 152935 Posts
- 652 Topics
- 29192 Solutions
on 09-09-2016 22:06
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 09-09-2016 22:06
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

