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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9201 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382564 Views
  • 4 replies
  • 0 kudos

Resolved! Texts from old SIM

Is it possible to get text messages and such from an old SIM card through O2?I've been locked out of my Snapchat account and without the number I can't verify and then chance the number to my current one. I've contacted Snapchat support as well but t...

Anonymous by Not applicable
  • 3289 Views
  • 2 replies
  • 0 kudos

Resolved! track my order

Hi I placed an order yesterday and was trying to track it but there is no record to trackthe order number is ms-308254787 robert

Anonymous by Not applicable
  • 4116 Views
  • 3 replies
  • 0 kudos

Resolved! Payment

Hi, my bill is due on the 26th but unfortunately something has come out of my bank account not leaving enough money in until next month. Will they cut my calls/internet etc?

Anonymous by Not applicable
  • 2515 Views
  • 2 replies
  • 0 kudos

Resolved! Tarrif change

Hello, I have an iPad that is on a 4g Tarrif. It has now expired the 24 month contract, the device bill is paid. I want to pass it on to my mother and buy a new iPad Pro. I have never used any of my monthly data or texts and she certainly won't, my q...

Anonymous by Not applicable
  • 3283 Views
  • 2 replies
  • 0 kudos

Resolved! Removing account

I have changed my network provider as o2 is too expensive, how do I delete my contract sim? (I've had it over the 12 month period)

Anonymous by Not applicable
  • 2303 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel upgrade

I'd like to cancel my upgrade I just purchased.

Anonymous by Not applicable
  • 5676 Views
  • 3 replies
  • 0 kudos

Resolved! Pay as you go topup for allovance has no worked

Hi.I have a pay as you go phone and I settled automatic top up but I just recognised no topped up, however, the money transferred from my account.What could I do?

Anonymous by Not applicable
  • 2645 Views
  • 3 replies
  • 0 kudos

Resolved! Spare iPhone 5s, what SIM/package for just GPS apps?

Hi, I recently upgraded to an iPhone SE (thank you Apple for continuing to make a small form factor phone!). Which means I have a "spare" iPhone 5s now. I recently took up running and cycling and, especially with the cycling, I would prefer to take t...

Anonymous by Not applicable
  • 2564 Views
  • 3 replies
  • 0 kudos

Resolved! Reconnect an expired sim

I still have the o2 number showing on my iPhone but it won't connect as it has expired. How can I re activate and top up?

Anonymous by Not applicable
  • 9993 Views
  • 3 replies
  • 0 kudos

Resolved! Vague email-- is my order accepted ?

There are offers all around at the moment and I put in an order for anew iPad this morning, not sure if it's being processed or anything, but I've just seen a better offer with an alternative provider and can't find out my actual status. It's very fr...

Anonymous by Not applicable
  • 4270 Views
  • 6 replies
  • 0 kudos