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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9090 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382266 Views
  • 4 replies
  • 0 kudos

Resolved! Inbound call charges

Can anyone help with this question? I have a pay monthly contract with 500 minutes of talk time. I have had this for several years now and it has always served the purpose. 2 days before my limit was due to refresh I hit the 500 minute limit, so now ...

Anonymous by Not applicable
  • 4588 Views
  • 13 replies
  • 0 kudos

Call Isses Help/Advice needed please

Hi, for 2 weeks I've been unable to make or receive phone calls (iPhone 6s Plus) I lost signal for a day and according to O2 it was due to a mast issue in my area when signal and service came back the fault appeared I was no longer able to make or re...

Anonymous by Not applicable
  • 2953 Views
  • 4 replies
  • 0 kudos

Resolved! Phone will not accept calls

Can someone help as I cannot get through to O2 as they wont tell me what the security question is - so cannot get past the answer machine - pathetic.My phone will not take calls - I have 18 missed calls in the last 24 hours - and my phone has not run...

Anonymous by Not applicable
  • 3190 Views
  • 3 replies
  • 0 kudos

Resolved! buongiorno Charges Scam

How did I get call charges for Buongiorno when I didnt sign up and how do I stop? I have looked on sites dated back to 2014 which say to text stop to 60113 - has anyone else experienced this?

Anonymous by Not applicable
  • 2102 Views
  • 2 replies
  • 0 kudos

Resolved! Unlocking a iphone

I have been given an iphone from a family member who's partner has passed away, how can i get their phone unlocked.? ThanksJon

Anonymous by Not applicable
  • 4040 Views
  • 3 replies
  • 0 kudos

Resolved! Texts from old SIM

Is it possible to get text messages and such from an old SIM card through O2?I've been locked out of my Snapchat account and without the number I can't verify and then chance the number to my current one. I've contacted Snapchat support as well but t...

Anonymous by Not applicable
  • 3285 Views
  • 2 replies
  • 0 kudos

Resolved! track my order

Hi I placed an order yesterday and was trying to track it but there is no record to trackthe order number is ms-308254787 robert

Anonymous by Not applicable
  • 4114 Views
  • 3 replies
  • 0 kudos

Resolved! Payment

Hi, my bill is due on the 26th but unfortunately something has come out of my bank account not leaving enough money in until next month. Will they cut my calls/internet etc?

Anonymous by Not applicable
  • 2513 Views
  • 2 replies
  • 0 kudos

Resolved! Tarrif change

Hello, I have an iPad that is on a 4g Tarrif. It has now expired the 24 month contract, the device bill is paid. I want to pass it on to my mother and buy a new iPad Pro. I have never used any of my monthly data or texts and she certainly won't, my q...

Anonymous by Not applicable
  • 3277 Views
  • 2 replies
  • 0 kudos