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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 415844 Views
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Resolved! Changing direct debt details

Can you please tell me how i can change direct debt details on the 02 website?I would like to change it in to my daughters details so it comes from her own bank.

Anonymous by Not applicable
  • 3210 Views
  • 3 replies
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data problem

i have problem with dataIm not using my internet, but I have left now about 2gb from 20 gb20 gb I should use until 13 Augist look like some one using my data

Anonymous by Not applicable
  • 2114 Views
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Resolved! Changing my login detail to my new email address

Wow, this is proving to be difficault. I am trying to change the name of my02 account to be the same as my active email address. My old email account was used to register myO2 account many years ago, before I understood what My02 was. I setup a Dongl...

Anonymous by Not applicable
  • 3472 Views
  • 3 replies
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Resolved! Itemised bill

Hi I need to get to  itemised bill how do I do this please

Anonymous by Not applicable
  • 5419 Views
  • 6 replies
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Resolved! EU call

HiI understood from the O2 text message that from mid june all EU call will be considered as "your UK usual allowence" :"calls, texts, and data you use in our Europe Zonz are at no extra cost""It ll feel just like home" However I paid for all calls i...

Anonymous by Not applicable
  • 2595 Views
  • 4 replies
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Resolved! Change my address

I need to change my address as it's incorrect, how do I do it?

Anonymous by Not applicable
  • 4913 Views
  • 3 replies
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website has my phone as disconnected so can't get onto the site

each time i try to check my account the o2 website says my phone is 'Disconnected Bill'I have this problem every time I go on and even when I have been able to get through to the Live Chat, they have gone through the process with me (as if I must be ...

Anonymous by Not applicable
  • 2446 Views
  • 4 replies
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On 12GB tariff but only given 4GB each month

I upgraded from 4GB to 10GB Feb2017. The tariff shows the correct tariff name/description but the available data each month continues to be 4GB. I was told by O2 this is an admin error and the data would still be available after I went past 4GB. This...

Anonymous by Not applicable
  • 2321 Views
  • 3 replies
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Resolved! Insurance

Hello, please tell me, does my o2 insurance £12.50pm, cancel with the cancellation of my contract, or do I need to cancel my o2 insurance separately?

Anonymous by Not applicable
  • 2785 Views
  • 3 replies
  • 0 kudos