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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9635 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383353 Views
  • 4 replies
  • 0 kudos

Resolved! Sil lock

Hi , I was contacting with you about sim lock in my iphone 4s. I did not get any code or email about it. Can someone help me with that?

Anonymous by Not applicable
  • 2258 Views
  • 3 replies
  • 0 kudos

My friends are getting messages from me that I'm not sending.

Hey, my friends have told me for a while I often send picture messages which they can't view to them. But I haven't been sending them any messages at that time. I've gone through a new number and it still happens. Is there any way this can be resolve...

Tom5 by Level 1: Joiner
  • 3796 Views
  • 13 replies
  • 0 kudos

Resolved! iPhone 7 warrenty

I have taken iPhone 6 Plus into store as it had the multi touch issue (looks like a ghost typing randomly on the screen) this was over 2 weeks ago. The stores systems were down when I initially took it in but left it with them, it then took 5 days b4...

Anonymous by Not applicable
  • 2397 Views
  • 5 replies
  • 0 kudos

Resolved! reacting my sim card

hello  I would like to reacting my sim card.

Anonymous by Not applicable
  • 2272 Views
  • 5 replies
  • 0 kudos

Resolved! Why carnt my UK data sim be enabled to work in EU

I took out a data only, sim only package to enable me to use a tablet as a mobile hot spotI was not told it was for the uk only so therefore I could not use it on holiday in France what can I do about it.

Anonymous by Not applicable
  • 3561 Views
  • 11 replies
  • 0 kudos

Resolved! TouchID and My 02

Since the last My02 update, TouchID will not log me in to My 02. Touch ID is working fine with everything else that it was, and I see TouchID enabled in MY 02 settings, but it's not an option to log me in to My02

Anonymous by Not applicable
  • 3518 Views
  • 9 replies
  • 0 kudos

Resolved! Ring length

I have just switched to O2. Currently when I have an incoming call the phone only rings three times. How do I increase the number of ring before it goes to voicemail?

Anonymous by Not applicable
  • 12401 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Wifi & 4G Calling

Hi I have followed the instructions on the O2 website in how to enable Wifi and 4G Calling on my settings on my iPhone 6s, but it does not work. My OS and Carrier settings are all up to date as per criteria. The online chat helpline, customer service...

Agent47 by Level 1: Joiner
  • 6957 Views
  • 12 replies
  • 0 kudos

unlocking iphone 6

trying to unlock iphone 6, just displays message, information not available try again later

Anonymous by Not applicable
  • 2168 Views
  • 4 replies
  • 0 kudos

Resolved! Inbound call charges

Can anyone help with this question? I have a pay monthly contract with 500 minutes of talk time. I have had this for several years now and it has always served the purpose. 2 days before my limit was due to refresh I hit the 500 minute limit, so now ...

Anonymous by Not applicable
  • 4656 Views
  • 13 replies
  • 0 kudos