iPhone 7 messages/ text disappeared not received

Anonymous · ‎28-08-2017

Yesterday all of my messages/ texts disappeared! Now I'm not reveiving any that are sent to me!
I've not done anything to my iPhone 7 and all updates have been installed!
Has anyone else had this problem? I'm not too bothered about loosing texts but it would be nice if I received any new ones!

jonsie · ‎28-08-2017

Try first cleaning the sim card and rebooting the phone.

Have you recently changed sim?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎28-08-2017

How much storage space do you have left on the phone?
iOS will delete some things to create space for other stuff so clear some old rubbish off the phone if you are nearly full.
Also try a reset by holding power and volume down until you see the Apple logo appear on screen.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

ElaGirl · ‎29-08-2017

Do you have backup with the cloud? If you are paying for more than the free 5GB space apple provides you should have all your messages saved there, the ones that are lost, that is.

Tis better to have loved and lost than never to have loved at all.

O2

iPhone 7 messages/ text disappeared not received

Delivery

Transfer sim to new phone

voicemail notification

Apple Watch with cellular and iPhone upgrades

Data Plan