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Level 1: Joiner
Posts: 1
Registered: ‎17-09-2018

How to unlock an iPhone that is locked to O2 for use with BT sim?

Help please

I have an old iPhone that was locked to the O2 carrier five years ago. I have been on the GiffGaff network for as long. Now I want to change to BT mobile -

I have a BT sim, and can't get it to work in my phone, although GiffGaff says it has ported the number to BT.. My iPhone 4 says the carrier is O2 - how do I get O2 to unlock the iPhone please?

JB

Level 63: Greatness Assured
Posts: 12,577
Registered: ‎31-03-2010

Re: How to unlock an iPhone that is locked to O2 for use with BT sim?

[ Edited ]

@PlainJane Please see this link: https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

There have been problems of late with unlocking, so I will also tag admin @EmilieT. She may also be able to assist you.

I DO NOT WORK FOR O2

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Community Manager
Posts: 5,389
Registered: ‎18-04-2018

Re: How to unlock an iPhone that is locked to O2 for use with BT sim?

Hi @PlainJane, and welcome to the forum! I hope the link @Bambino shared above clarifies the steps you need to follow, but please do let us know if you have any additional questions slight smile

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