cancel
Showing results for 
Search instead for 
Did you mean: 

How to unlock an iPhone that is locked to O2 for use with BT sim?

PlainJane
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Help please

I have an old iPhone that was locked to the O2 carrier five years ago. I have been on the GiffGaff network for as long. Now I want to change to BT mobile -

I have a BT sim, and can't get it to work in my phone, although GiffGaff says it has ported the number to BT.. My iPhone 4 says the carrier is O2 - how do I get O2 to unlock the iPhone please?

JB

Message 1 of 3
2,282 Views
2 REPLIES 2

Bambino
Level 84: Resplendent
  • 22935 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@PlainJane Please see this link: https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

There have been problems of late with unlocking, so I will also tag admin @EmilieT. She may also be able to assist you.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 3
2,276 Views

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @PlainJane, and welcome to the forum! I hope the link @Bambino shared above clarifies the steps you need to follow, but please do let us know if you have any additional questions slight_smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
2,218 Views