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How long to unlock an O2 iphone?

powell
Level 1: Joiner
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Registered:

Hello, I have requested using my o2 online 3 times, I have also rung o2 last week on Wednesday and she said she would email me in 24 hours. I have already started paying for a sim only deal with another network so i'm REALLY annoyed as o2 are taking so long to unlock my phone that I need a lot I have two children and my mother is also poorly. Would you be able to help please?

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MI5
Level 94: Supreme
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@EmilieT ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Hey @powell, I'm sorry you've been stuck with this unlock for a while now. I'd gladly see what we can do on our end, so I've sent you a Private Message now to get a few more details first slight_smile 

 

Cheers @MI5 for the mention!

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