23-10-2012 15:13
23-10-2012 15:13
Following on from the extensive iPhone 5 pre-orders thread which contains very useful information regarding other community members experiences (and lies) regarding their iPhone 5 delivery I and others thought it time we had a factual thread containing just the relevant information to help people, like me, still waiting for their new device!
So please post just the basic factual information:
1/ The date the phone was ordered.
2/ The method of ordering - By Phone to Customer Services/Upgrades/Business/Retentions or Online or in person in an O2 Shop
3/ Model of phone - Colour and Size.
4/ Current Status - Awaiting Allocation, In progress, Despatched, Delivered!
Please post the information regardless of when those lucky people who already have their phones actually received them and those of us who are STILL waiting can repost with any updates they have following chats with Guru's CS and others (but please keep it brief). Once you have posted that you have received your phone please do not repost the same information. Hopefuly this will keep the thread brief and factual and become a good resource for others over the next few weeks as clearly ringing O2 achieves nothing!
Let me kcik things off:
1/ Ordered 21st September 7.10am
2/ Via Business Retentions over the phone
3/ White 32GB
4/Awaiting Allocation - STILL after 4 weeks and 4 days!
23-10-2012 15:18
23-10-2012 15:18
23-10-2012 15:23
23-10-2012 15:23
God idea.
ordered 21 september 4pm
through business on phone
ordered 1black 16gb &1 white 16gb
awating alallocations 4 weeks 4 days
wonder if it just business customers who ordered on launch day who are waiting since theme
23-10-2012 16:03
23-10-2012 16:03
@Anonymous wrote:God idea.
I really doubt if he can help here!:smileyhappy:
23-10-2012 16:24
Iphone 5 16gb (white)
21st september through O2 business @ about 7pm
I'm not long off the phone with customer service and it's still awaiting allocation & they havent a clue when I'll get it.
23-10-2012 16:25
23-10-2012 16:25
1/ 26th September
2/ The method of ordering - Online Order
3/ Model of phone - White 16GB Model
4/ Current Status - In progress
23-10-2012 16:31
23-10-2012 16:31
1. 4th October
2. Via phone (new contract)
3. White 16GB
4. Still waiting!
23-10-2012 17:07
23-10-2012 17:07
2nd October
Online - 02 website
16gb white iphone 5
Havent a clue of the status! one minute its still out of stock the next its gone to fulfillment!!!
23-10-2012 17:49
1/ 26th september
2/ Via phone (told phone would be here within three weeks)
3/ White 16gb
4/ In progress
However I phoned monday, and they said I'd recieve an email thursday, and my phone should be here friday. They said they're sending them out next day delivery, If it's not here. I'm considering cancelling my order, and leaving o2. It's not a knee jerk reaction, just had enough of the falling standard of service delivered by o2. I've been a loyal customer for years, but it seems o2 have really let their standards slip recently.
23-10-2012 18:12
23-10-2012 18:12
1 Ordered 24th September
2 Online upgrade
3 White 16GB
4 order in progress