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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9606 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383254 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 3GS old SIM new handset

i've recently had to replace my damaged 3GS handset - put my old SIM in the new 3Gs handset and have been able to sync all the apps but can't seem to make phone calls or send/receive SMS messages. On Pay and Go tariff. Any ideas on what I need to do?

Deb0rahB by Level 1: Joiner
  • 3258 Views
  • 3 replies
  • 0 kudos

Iphone 3GS - Cant connect to o2 email address

Ive just swapped my bb torch 9800 for an iphone 3GS. I have tried to set up my o2 email address on the iphone but I keep getting an error msg saying "mail.o2.co.uk" is not responding ?? Has anyone got any advice please ?

Anonymous by Not applicable
  • 3884 Views
  • 3 replies
  • 0 kudos

Resolved! Sim Swap without Old Sim.

Basically I want to do a sim swap for my new iphone 5 but the problem is I have damaged my old sim so I can't access it. I don't want to ask for a replacement as it will take 3-5 days and adter that i will not use it. Is there any way I could do it w...

Anonymous by Not applicable
  • 16096 Views
  • 4 replies
  • 0 kudos

Clear iPhone 5 cases: TPU type?

Q: Does anyone know of any good TPU material clear/see-thru iPhone 5 cases? TPU is a composite material, a mix somthing between too soft rubber and harder plastic, hence IMO is the best material for both gripping and not scratching the back of the ph...

jimthing0 by Level 8: Talented
  • 10997 Views
  • 10 replies
  • 0 kudos

Resolved! Essential Apps Starter List

If you've just got a new iPhone and are looking to install some apps, then here is a list of some of the most popular and recommended free apps for the iPhone. Please feel free to post any recommendations and I will update the list accordingly. Utili...

Anonymous by Not applicable
  • 9569 Views
  • 18 replies
  • 6 kudos

How do I get online outside of my house?

I've bought a second hand iphone and I'm paying for unlimited internet access but when I leave home and my WiFi disappears I can't get a connection. I have Enable 3G switched to "ON" . A circle appears when the WiFi symbol disappears

Anonymous by Not applicable
  • 5915 Views
  • 3 replies
  • 0 kudos

Resolved! Transferring mobile number from old network

I have recently moved from Orange to O2 and requested to keep my old number. Whilst the tel number attached to my account is correct the transfer does not appear to have fully worked. Incoming calls are fine but there are issues when I send an SMS th...

Anonymous by Not applicable
  • 3450 Views
  • 1 replies
  • 0 kudos

Resolved! Not receiving image attachments with messages

Help please - new to O2 community and new to iPhone 5. I'm assured messages are being sent to my phone (from a Nokia) with attached photo's. Nothing is getting through - neither text message nor attached image. Would be very grateful for advice. Many...

Anonymous by Not applicable
  • 8235 Views
  • 18 replies
  • 0 kudos

Resolved! Mac Air -> iPhone tethering doesn't work

Have a Mac Air running 10.7.5 and an iPhone 4s running IOS 5.something.Im plugged into the mac using USB, but under network preferences, the iPhone connection says not connected and:Either the cable for iPhone USB is not plugged in or the device is n...

Anonymous by Not applicable
  • 5398 Views
  • 7 replies
  • 0 kudos

Resolved! iphone 4s... contacts disappeared

ok guys.... daughter just came in says all her contacts have disappeared from her phone she does not use icloud and has not upgraded the ios... any ideas>>>???

Anonymous by Not applicable
  • 6497 Views
  • 7 replies
  • 0 kudos