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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 7949 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 366342 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone no longer sending emails when on 3G

Hi, I'm a bit puzzled. I have had my iPhone for 2 years and configured my virgin.net email no problems via IMAP. As of yesterday the phone no longer is able to send emails (it just continually says 'sending....'). The odd thing is that it is fine on ...

Anonymous by Not applicable
  • 4819 Views
  • 7 replies
  • 0 kudos

Signal dropping without 3g on

Hi Oh man, does anyone know why if i turn off 3g my phone signal drops from 4 bars to 1 or no service? Ive did what O2 recommended which was wipe the sim card, now they say i need to take the phone to a shop and get a new sim card. but i seriously do...

Anonymous by Not applicable
  • 3919 Views
  • 9 replies
  • 0 kudos

Resolved! iphone 4s poor audio quality

Hi,im nearly a year into my contract and have recently started noticing the audio sound quality from my phone is very very poor (not phone calls, purely musicplayback). i have tried different sets of headphones and different speakers to no avail, i h...

Anonymous by Not applicable
  • 5214 Views
  • 11 replies
  • 0 kudos

Resolved! mail

I have an Iphone (1st genration-yes! first generation). All was well, until recently. I now cannot send mail on the 02 server. I get the message: cannot connect to smtp_02 server. I can send mail at home via my ntl wi-fi, but not when I am out. I rec...

Anonymous by Not applicable
  • 2050 Views
  • 1 replies
  • 0 kudos

Resolved! Cannot connect to cellular data service on iphone 4s

I recently bought a new iPhone 4s from eBay and have put my sim card in it which I got on contract when I got my blackberry a while back. I don't have my blackberry anymore and since then I have used this sim card in a HTC and didn't have any problem...

Anonymous by Not applicable
  • 3906 Views
  • 6 replies
  • 0 kudos

Resolved! iPhone 5 won't switch on

Hi there I upgraded yesterday from iPhone 4 to iPhone 5. I did the sim switch last night and today my old iPhone 4 turned off but my new iPhone 5 is still off. I phoned O2 shop who advised me to keep switching my iPhone 5 on and off every 30 mins to ...

Anonymous by Not applicable
  • 4202 Views
  • 4 replies
  • 0 kudos

TRADING STANDARDS SHOULD NOW BE INVOLVED

lets say 100,000 have paid deposits for the iphone,,,but still have to wait 2/3/4 weeks still,,WONDER HOW MUCH INTRTEST O2 HAVE MADE ON ALL THOSE DEPOSITS?????

Anonymous by Not applicable
  • 5354 Views
  • 12 replies
  • 1 kudos

Resolved! Instore Prices Differ From Online

I've just upgraded to an iPhone 5 32GB in store. Online the price is shown as £299 up front for the £26 a month tariff, however I was charged £359 and would like to know why?

Anonymous by Not applicable
  • 2700 Views
  • 3 replies
  • 0 kudos

Resolved! no signal again

why has o2 gone down again really fed up think im going to change net work now .

Anonymous by Not applicable
  • 3450 Views
  • 7 replies
  • 1 kudos