09-09-2016 13:32
So when I placed my preorder (and paid off my refresh) this morning I saw that the estimate for the phone delivery would be up to 2 weeks for the Rose Gold plus 256GB (the one I ordered) but now when I go to the store to check whether I picked the right colour (the black really does look nice but I've decided I was right to go for Rose Gold) it says orders will be delivered on the 16th ... so those who preordered this morning have to wait 2 weeks but those who preorder right now don't? I'm confused :Z
20-09-2016 12:29
Yeah, i ordered it at 08:13am, have you received any texts or emails?
20-09-2016 12:29
@Anonymous My current phone is an iphone 5 (so not even the "s" model) hehe
So yea a 6s would be a huge upgrade for me too.
20-09-2016 12:30
@Anonymous right decion time shall i get 6s or the 7 both of which i can pick up today?
20-09-2016 12:38
@Anonymous Depends on what savings you would make going to the 6s. If it's not by much I would probably still opt for the 7.
Good luck fella!
20-09-2016 12:43 - edited 20-09-2016 12:46
@Anonymous yeah went for the 7 in the end 😃
20-09-2016 12:56
20-09-2016 12:56
20-09-2016 13:28
20-09-2016 13:28
20-09-2016 14:13
20-09-2016 14:13
pre ordered 128gb plus on the 9th just spoke to c/s and got the usual
O2 1:48 PM there has been a market-wide delay in receiving stock. We're working to get your new iPhone to you as soon as we can. We're in touch with the manufacturer to get the demand fulfilled. Currently the order is out of stock and we'll have stock soon. As soon as we've in stock, we'll dispatch from our end you'll get confirmation email with tracking details. Please watch out for the confirmation email.
Me 1:48 PM any estimation as to when as that's the standard reply
O2 1:49 PM you can get the phone in couple of weeks.
seems to be so many different answers from c/s on here i don't think anyone knows where they are up to including those at o2.
why do we have the offer of pre order, i thought it was to assist the manufactures the approximate stock levels allowing them to supply the retailers with enough stock.
my anoyance isnt that i havent recieved the phone but the total lack of comunication with its customers ive been with o2 for 15 years but this has got me asking my self why
so if o2 had an idea that they were out of stock last week before launch day why has the shop new business stock not been re assigned back to upgrades, why has no one been notified by email as to what is going on they have all our information from the orders we placed..... its not difficult
sorry for the long one just venting
20-09-2016 14:30
20-09-2016 14:30
20-09-2016 14:38
20-09-2016 14:38