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Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7?

Yeah, i ordered it at 08:13am, have you received any texts or emails?

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Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7?

@Anonymous My current phone is an iphone 5 (so not even the "s" model) hehe Smiley Happy 

 

So yea a 6s would be a huge upgrade for me too. 

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Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7?

@Anonymous right decion time shall i get 6s or the 7 both of which i can pick up today?

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Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7?

@Anonymous Depends on what savings you would make going to the 6s. If it's not by much I would probably still opt for the 7. 

 

Good luck fella! 

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Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7?

[ Edited ]

@Anonymous yeah went for the 7 in the end =)

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Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7?

I still don't understand why some people have texts and emails and others don't?

I'll say again. It's not the delay. It's the not knowing or hearing anything that's annoying me.
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Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7?

Yeah I've had no text or email and I've had to go onto Live Chat to try and get some info. It's infuriating to be left in the dark. I know there have been some general updates about stock and delivery times, but how about some more customer specific updates? I ordered a 256 plus in black and the order conf came through by 10:30 am. By not sending me a text of doom it makes me think I could receive early???
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Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7?

pre ordered 128gb plus on the 9th just spoke to c/s and got the usual 

 

O2 1:48 PM there has been a market-wide delay in receiving stock. We're working to get your new iPhone to you as soon as we can. We're in touch with the manufacturer to get the demand fulfilled. Currently the order is out of stock and we'll have stock soon. As soon as we've in stock, we'll dispatch from our end you'll get confirmation email with tracking details. Please watch out for the confirmation email. 


Me  1:48 PM  any estimation as to when as that's the standard reply


O2  1:49 PM you can get the phone in couple of weeks.

 

seems to be so many different answers from c/s on here i don't think anyone knows where they are up to including those at o2.

 

why do we have the offer of pre order, i thought it was to assist the manufactures the approximate stock levels allowing them to supply the retailers with enough stock.

 

my anoyance isnt that i havent recieved the phone but the total lack of comunication with its customers ive been with o2 for 15 years but this has got me asking my self why

 

so if o2 had an idea that they were out of stock last week before launch day why has the shop new business stock not been re assigned back to upgrades, why has no one been notified by email as to what is going on they have all our information from the orders we placed..... its not difficult 

 

sorry for the long one just venting

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Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7?

Ive just been on live chat to try and gather some more information. They told me that only the people who will be receiving phones from the next delivery from Apple are getting the texts. So basically if you've pre-ordered and aren't receiving any texts or emails regarding your order, even when a delivery does come in, you won't be receiving your iPhone.

I am not receiving any texts and pre ordered mine on 09/09, confirmed via email at 09:09. iPhone 7 Plus 128GB in Black (matte)
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Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7?

^ great 😩