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Delivery expectations for iPhone 7 PLUS?

Anonymous
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Seperate thread for 7+ customers to update each other.

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jonsie
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I would expect there will be quite a few angry customers commenting on this.... but great that your order has been despatched. Enjoy :slight_smile:

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MI5
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Quite bizarre when customers who pre ordered in September are still waiting!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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jonsie
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Message 3073 of 3,109
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MI5
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That's for sure !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3074 of 3,109
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jtuk
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At last writing this on my new phone! No compensation for the 3 month delay. Next upgrade marked as 18 December not 25th September as it rightfully should be so not happy at all. The phone seems great but this experience has left one rather scarred and it will take a long time for me to forgive o2 for the appalling treatment us Refresh customers have received.
Message 3075 of 3,109
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MI5
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Glad you got there in the end.
It really has been a terrible ordeal for a few of you guys.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Some people were waiting too long.....Gave up, cancelled and went to Apple...

Veritas Numquam Perit

Girl in a jacket
Message 3077 of 3,109
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MI5
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Not really surprising either.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3078 of 3,109
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Anonymous
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I'd tell people to cancel and go to apple now as once o2 renew your contract when the iPhone 8 comes it'll be the same crap again. Apple said you get a email before the upgrade date to order the 8 where as o2 say you got to order it on your actual renewal date. I got my jet black 7+ and all I can say is it's 99% the same as my 6s plus 🤔 Don't feel I'm using a new phone.... I will say the camera is a lot better but that's it
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jonsie
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Sadly we will still see the exact same thing happening for the iphone 8 but probably all new customers who haven't gone through the debacle this year.

Message 3080 of 3,109
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