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Data says im not subscribed

Anonymous
Not applicable
my phone wont let me use my data and keeps saying. You are not subscribed to a cellular data service
Message 1 of 5
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Cleoriff
Level 94: Supreme
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Have you got the idata bolt on?

Also look at this

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/54...

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
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MI5
Level 94: Supreme
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Text the word Active to 2020 save the settings that get sent back and reboot phone.
You can also go into network settings, scroll down and choose reset.
If all this fails you are on the wrong data apn, but let us know about the above first pls.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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Check in My O2 to see if you have the idata bolt on. If not call customer service to get it changed over.

Message 4 of 5
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Anonymous
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Hi @Anonymous

 

Did you follow the advice that the users pointed out? Did you check that you have the idata bolt on? Did you text Active to  2020 and reboot the phone?did you go into network settings and chose reset? If you let us know we can help you further

Message 5 of 5
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