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Anonymous
Posts: 0

Re: Communal wifi connection problem

@adamtemp64 thanks mate, yeah I've done that and it didn't help
Anonymous
Posts: 0

Re: Communal wifi connection problem

Try a soft reset of the phone. Hold the home button & the sleep/wake Button for about 10 seconds then try everything again

Posts: 5,063
Topics: 113
Registered: ‎19-09-2014

Re: Communal wifi connection problem

Being an iPhone it doesn't have an anti-virus app loaded does it ?

Check what is loaded in your Safari Extensions

https://support.apple.com/en-gb/HT203051
"My life is a facsimile of a sham"
Posts: 16,395
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Registered: ‎13-08-2008

Re: Communal wifi connection problem

@Beenherebefore no option on iphone foe extensions that i know of only on mac safari

 

no anit virus but there are content blocking apps but as it is only one venue I guess it could be a local security block of mac code ?

iPhone xs 256gb on 20gb tariff o2 open discount
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous
Posts: 0

Re: Communal wifi connection problem

[ Edited ]

deleted by me

Anonymous
Posts: 0

Re: Communal wifi connection problem

@adamtemp64 I deleted the device of the o2 site like you said and that has done the trick!!!!!!! Thank you so much
Anonymous
Posts: 0

Re: Communal wifi connection problem

And thank you all for chipping in and giving me advice!!!!! Much love
Posts: 16,395
Topics: 293
Kudos: 1,845
Ideas: 6
Solutions: 1,310
Registered: ‎13-08-2008

Re: Communal wifi connection problem

@Anonymous glad to help

iPhone xs 256gb on 20gb tariff o2 open discount
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous
Posts: 0

Re: Communal wifi connection problem

@Anonymous Glad to help & glad it's worked out for you 

Posts: 89,209
Topics: 536
Solutions: 11,629
Registered: ‎04-04-2012

Re: Communal wifi connection problem

Happy to help Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)