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Communal wifi connection problem

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Anonymous
Not applicable

on ‎08-08-2017 15:46

on ‎08-08-2017 15:46

Can't connect to 1 specific restaurant wifi but can with others. It says to enable cookies but they already are. Please help
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Anonymous
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on ‎08-08-2017 16:56

on ‎08-08-2017 16:56

@adamtemp64 thanks mate, yeah I've done that and it didn't help
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Anonymous
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In response to Anonymous

on ‎08-08-2017 16:58

on ‎08-08-2017 16:58

Try a soft reset of the phone. Hold the home button & the sleep/wake Button for about 10 seconds then try everything again

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Beenherebefore
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on ‎08-08-2017 17:05

on ‎08-08-2017 17:05

Being an iPhone it doesn't have an anti-virus app loaded does it ?

Check what is loaded in your Safari Extensions

https://support.apple.com/en-gb/HT203051
"My life is a facsimile of a sham"
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adamtemp64
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on ‎08-08-2017 17:12

on ‎08-08-2017 17:12

@Beenherebefore no option on iphone foe extensions that i know of only on mac safari

 

no anit virus but there are content blocking apps but as it is only one venue I guess it could be a local security block of mac code ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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In response to adamtemp64

‎08-08-2017 17:13 - edited ‎08-08-2017 17:14

‎08-08-2017 17:13 - edited ‎08-08-2017 17:14

deleted by me

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Anonymous
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on ‎08-08-2017 17:13

on ‎08-08-2017 17:13

@adamtemp64 I deleted the device of the o2 site like you said and that has done the trick!!!!!!! Thank you so much
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Anonymous
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on ‎08-08-2017 17:14

on ‎08-08-2017 17:14

And thank you all for chipping in and giving me advice!!!!! Much love
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adamtemp64
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on ‎08-08-2017 17:14

on ‎08-08-2017 17:14

@Anonymous glad to help

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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In response to Anonymous

on ‎08-08-2017 17:15

on ‎08-08-2017 17:15

@Anonymous Glad to help & glad it's worked out for you 

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MI5
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on ‎08-08-2017 17:18

on ‎08-08-2017 17:18

Happy to help slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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