
on 24-09-2013 11:08
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on 24-09-2013 11:08
Hi all
Got my hands on the new iPhone 5s this morning (an upgrade) and set it up, all has synced very nicely, and the SIM swap worked too so I'm up and running with my same mobile number.
However, my iMessages and Voicemail currently aren't working. I can't connect to a Wifi network where I am right now, so am relying on the 3G / cellular data - but it isn't working.
First, am I right in thinking it's a 3G / cellular data problem, and if so, how do I fix this?
Has been about an hour since I set the new phone up and have switched phone on and off a few times, but that hasn't resolved it.
Thanks in advance!
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on 24-09-2013 11:40
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on 24-09-2013 11:40
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-09-2013 11:11
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-09-2013 11:16
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on 24-09-2013 11:18
Try going to settings > general _ about and leave it for a while, do you get a carrier update?
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on 24-09-2013 11:19
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on 24-09-2013 11:19
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-09-2013 11:23
..although I have just had a message pop up 'Could not activate cellular data network: You are not subscribed to a cellular data service"
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24-09-2013 11:26 - edited 24-09-2013 11:27
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24-09-2013 11:26 - edited 24-09-2013 11:27
That message is usually because the apn is wrong (or missing, as in your case).
Have you restarted the phone?
It might be that the sim migration has not fully completed yet so it may come on later automatically.... Just keep rebooting the phone.
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on 24-09-2013 11:29
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on 24-09-2013 11:29
Can you send text messages and make calls?
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Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
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on 24-09-2013 11:31
I have turned the phone off then on again, still nothing.
I have reset network settings and that didn't work either.
Yes, I can send texts and make calls
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on 24-09-2013 11:40
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on 24-09-2013 11:40
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

