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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 10032 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 385144 Views
  • 4 replies
  • 0 kudos

Resolved! Ordering a 5s online - what does "in stock" actually mean...?

I've been looking at buying a 5s from O2 online - obviously the silver and gold ones are shown as out of stock but the space grey ones are still shown as "in stock". Having crosssed swords with O2 et al before over this type of thing I was wondering ...

Anonymous by Not applicable
  • 3803 Views
  • 15 replies
  • 0 kudos

Resolved! Upgrade but phone not working

I have upgraded and renewed my contract and as per instructions put my new SIM card in my phone. I now have no service on my phone --- why??????

Anonymous by Not applicable
  • 15373 Views
  • 7 replies
  • 0 kudos

Resolved! Cellular data (iMessage, Voicemail) not working

Hi all Got my hands on the new iPhone 5s this morning (an upgrade) and set it up, all has synced very nicely, and the SIM swap worked too so I'm up and running with my same mobile number. However, my iMessages and Voicemail currently aren't working. ...

Anonymous by Not applicable
  • 5750 Views
  • 13 replies
  • 0 kudos

Resolved! Awaiting Sim transfer

I purchased my iphone5s at 10am this morning, it's awesome! Downside, the transfer of my number is taking FOREVER! well probably not literally, it says 24hours and be patient bla bla bla, turn phone of and on again every now and then to check. Is it ...

Anonymous by Not applicable
  • 6035 Views
  • 33 replies
  • 0 kudos

Resolved! Iphone 5s 4g in Nottingham. Awaiting Apple update patch for 4g signal.

I have recently upgraded to the new iphone 5s on 4g and have been told that the city where i live (Nottingham) will go live with 4g on 30 September. However, i have also heard that the new iphones dont have the ability to pick up the 4g signal yet un...

Anonymous by Not applicable
  • 2352 Views
  • 1 replies
  • 0 kudos

Resolved! poor Coverage

I have just changed from Vodaphone to 02 but the signall is pretty poor...I work from home, is there a booster than can be purchased or provided by 02..would appreciate a reply if anyone knows...cheers

Anonymous by Not applicable
  • 2553 Views
  • 3 replies
  • 0 kudos

Resolved! Receiving Texts from 07786205094

I have uploaded the IOS 7 software and i have since received 4 texts from 07786205094 with the following message, has anyone else received this? i have forwarded it to the O2 spam number 7726, i am worried i will received charges now

Anonymous by Not applicable
  • 17420 Views
  • 15 replies
  • 0 kudos

Resolved! internet

HiI cannot access the internet on my phone outside of my house

Anonymous by Not applicable
  • 3110 Views
  • 1 replies
  • 0 kudos

Resolved! O2 and Virgin

My husgand recently got a new Sony Xperia on the Virgin £16 a month deal. Now I can't text him, and nor can a friend of mine who is also on O2. everyone else can text him; he can text me; I can phone him, and he can phone me. But I can't text him. Wh...

Anonymous by Not applicable
  • 5629 Views
  • 2 replies
  • 0 kudos