Cannot use live chat on iPad any ideas?

[nofaithinthis]

Is there a no pop up setting

[Anonymous]

Hi

I use the iPad Air and accessed live chat last night with no issues.

I accessed via http://www.o2.co.uk/contactus

[MI5 · Accepted solution]

Direct link for mobile chat http://www.o2.co.uk/mobile/chatnow

[jonsie]

It has to be a problem with the settings on your browser. Other people can access chat from an iPad without problem. Try clearing cache and cookies.

[Anonymous]

I've used Safari and Atomic Browser (available via App Store)

[MI5]

You will most likely have the best success with Safari....

[Anonymous]

@nofaithinthis

Which iPad are you using ?

Safari had been noted to reload open tabs to flush RAM which can cause issues if you have 2-3 tabs open.

This is why I now use another browser.

[MI5]

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@Anonymous wrote:
Safari had been noted to reload open tabs to flush RAM which can cause issues if you have 2-3 tabs open.

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It does but it wouldn't be the reason for this particular issue.....

[Anonymous]

Nofaithinthis said "Is there a no pop up setting"

Yes.

Settings, safari, block pop ups toggle is there.

[nofaithinthis]

Thanks have turned off pop up blocker still same proble