Apple watch Series 4 data

[Spuddsy]

I recently bought an apple watch series 4 (cellular) and went through the proces of pairring and setting up and went on to activate the data plan in the settings, and now its just stuck on 'Activating' with a spinning wheel type thing.

I've tried turning both on and off, turning wifi off on both, and to no avail. I just want this to be resolved, any help would be great thanks

[EmilieT]

@JonT I just wanted to check if you were still experiencing this today? If so, I can get someone to look into it for you

[JonT]

Hi @EmilieT 

Yep, still no data... have both unpaired/reset watch and done the same thing but with resetting my phones network settings.

Any help appreciated

jon

[EmilieT]

---

@JonT wrote:

Hi 

Yep, still no data... have both unpaired/reset watch and done the same thing but with resetting my phones network settings.

Any help appreciated

jon

---

Sorry to hear that @JonT! I'll send you a Private Message shortly to get a few more details, so someone on my end can look into it for you 

[Sssssssssssssss]

I've had the same problem for 48 hours. Apple Watch series 5.  Been in touch with customer service who say it could be 5 days from yesterday before they fix it - so have to wait, and I suspect I'll have to get onto them and start from scratch in 5 days...