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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9067 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382207 Views
  • 4 replies
  • 0 kudos

iPhone disabled

Hello. I was looking for some advice and help. My partner just got the iPhone 11 pro max on the 26/09/2019. And he’s seemed to have forgotten his password to get into the phone and it’s disabled itself and is telling me to connect to iTunes, when doi...

Apple Watch not activating

So I swapped my sim over to esim and that’s working fine but the data plan will not activate on my watch.Tried resetting the watch and repairing.Spoken to Customer Service and time to wait 24 hours but when I leave the watch app and go back it asks t...

BuggsUK by Level 1: Joiner
  • 5980 Views
  • 11 replies
  • 0 kudos

Resolved! Apple Airpods

Does O2 provide the same 1 year warranty that Apple provides?

iOS 13 - Available today!

Hey all,While many Apple fans are looking forward to the iPhone 11 launch tomorrow, there's something big coming out later today - and that's iOS 13, the brand new update that will power Apple's new iPhone. If you're an iPad user, Apple now have a de...

Chris_K by Former Staff
  • 5212 Views
  • 3 replies
  • 0 kudos

Broken screen

I’ve broke the screen and the back can I get this repaired at 02

Resolved! how to unlock my Iphone 7 for other network

Hi,I would like to ask you how to unlock my Iphone 7 for other network.I have already upgraded for a new contract with a new phone and i want to use my old phone in a different mobile networkthanks

Resolved! Visual Voicemail not Working

I called customer services on Friday as I noticed on my new tarif my Visual Voicemail was not working, so the person on the phone very politely told me he had added the correct bolt on and all would be well. Today it still wasnt working and I spoke t...

Resolved! Apple Watch connection

Took delivery of an Apple Watch 5 today, but surprise surprise I get the dreaded error 30 when trying to activate mobile data. I upgraded my iPhone X to iOS 13 yesterday, bet this is the problem!

bluedub by Level 1: Joiner
  • 2221 Views
  • 2 replies
  • 0 kudos