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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9074 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382229 Views
  • 4 replies
  • 0 kudos

Resolved! Esim iPhone

I have an iPhone XS which is ready for esim. Can you please tell me when o2 will be able to supply a QR code for to have an extra number. It would be great if it’s now. There are bound to be loads on iPhones XS and XR by now. Awaiting in anticipation

Resolved! eSIM finally on the horizon

In the early hours of this morning my iPhone XS Max prompted me to ‘update carrier settings’. It is now on ‘O2 36.2’.At the same time, I noticed that when going to the Apple Watch app to ‘Set Up Mobile Data’ I was taken to an o2 branded screen that s...

joeobrien by Level 2: Apprentice
  • 7201 Views
  • 9 replies
  • 0 kudos

Resolved! Upgrade

If I upgraded yesterday but chosen the wrong phone, can change the order ?

Court by Level 1: Joiner
  • 1268 Views
  • 2 replies
  • 0 kudos

Resolved! Iphone 11 Pro - Delivery Date

I ordered my Iphone 11 Pro on Friday 13th September, can you tell me when I will acutally receive this? Would I the 20th September?

myersa485 by Level 1: Joiner
  • 2363 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch Series 5 band options

Hi, I was wondering if it's possible to choose your band when pre-ordering the series 5 apple watch? Or is that only an option if ordering directly from Apple?

doris97 by Level 1: Joiner
  • 1950 Views
  • 2 replies
  • 0 kudos

Resolved! iMessage number change

I've tried everything above but im still stuck with my 'new' o2 number in settings and not my ported number.O2 customer services dont get what im explaining to them and just keep telling my to keep restarting my iphone郎

Wezzerm77 by Level 1: Joiner
  • 7345 Views
  • 8 replies
  • 0 kudos

Resolved! Phone

I have an IPhone 7 Plus do I need a new sim if I was getting an IPhone 11

Redster by Level 1: Joiner
  • 2250 Views
  • 5 replies
  • 0 kudos

Resolved! TETHERING MY IPHONE TO MY LAPTOP PROBLEMS

BAFFLED,According to both my Iphone 6s and my laptop i have been able to get them to recognise each other , however i am unable to use the data from my phone to connect to the internet via my laptop. i have the hotspot enabled on both devices and can...

Cygnet by Level 1: Joiner
  • 2494 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 11 unlock

Anyone know if you order an iPhone 11 on o2 does it come unlocked ?

Rosie230 by Level 1: Joiner
  • 4754 Views
  • 3 replies
  • 0 kudos

Resolved! O2 locked sim - paid full contract and cancelled sim plan

I’ve relocated to Australia with my iPhone 7 which I own outright, initially bought from o2. I had cancelled my airtime plan with them effectively 5th September 2019 so am technically no longer a customer. When I called them last month to cancel this...

rachlo94 by Level 1: Joiner
  • 1785 Views
  • 3 replies
  • 0 kudos