on 16-12-2019 09:03
on 16-12-2019 09:03
16-12-2019 09:32 - edited 16-12-2019 10:00
16-12-2019 09:32 - edited 16-12-2019 10:00
Follow the guide here Guide: Unlocking an O2 phone to use a different SIM card
Additional info in the guide above for iPhones
Note for iPhones:
If you’ve already requested an unlock for your iPhone but you feel it hasn’t worked, try the following:
1) Insert a non-O2 SIM in the phone
2) Connect to Wi-Fi
3) Go to Settings > General > About, and enter your Apple ID and password, and you should be good to go.
If it’s still not working, please contact customer services on 202 or 4445 or post on the community so we can escalate the issue for you.
Veritas Numquam Perit
on 16-12-2019 09:54
on 16-12-2019 09:54
@Raks You do not get a code to unlock an iPhone.
Once the unlock is approved, Apple whitelist your IMEI number on their servers which automatically opens it to all networks. There is nothing else for you to do except change your sim card.
on 17-12-2019 17:01