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AirPods

Craig2295
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I brought my Airpods with 02 just over 1 years ago as it came with a deal. The airpods were brought out right and no contract involed. Since then my airpods have became degraded and one of the airpods no longer works. Do 02 fix airpods, if so how much doees it cost?

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MI5
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@Craig2295 

You would be much better off going directly to Apple tbh.

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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jonsie
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O2 would say they are out of warranty whereas Apple may well do a straight replacement.

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Martin-O2
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Please let us know how you get on with this one @Craig2295 and if you need any further help. 

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