Iphone 11 eSIM. successfully ported number doesn’t not show under phone number

[Zokko]

My number appears to have ported ok - calls received ok - but the number showing against the data plan or anywhere else is still showing the temporary O2 issued number. I can amend it but it won’t save.

[Zokko]

By the way I have powered off and on a number of times and the port went through two days ago.

[Cleoriff · Accepted solution]

@Zokko 

It usually sorts itself out after a couple of days if you keep rebooting your phone. If it doesn't you need to contact customer services so they can reset your account Guide: How to find help & contact O2 

Hope that helps and welcome to the forum

[MI5]

@Zokko 

The number in your MyO2 should change immediately. If your MyO2 is correct, don't worry about it, but if that's wrong, call customer service immediately. 

[Zokko]

Thanks Cleoriff. I cannot remember any previous port taking so long to align - but this is my first into O2.
I’ll keep monitoring and restarting. 👍
Your welcome is much appreciated too.

[Zokko]

Thanks MI5. The number showing in MyO2 is the correct - ported - number.

[MI5]

Nothing to worry about then @Zokko 

[Zokko]

Just to complete this - number changed to ported one yesterday. Thanks to you both.

[Cleoriff]

Great news @Zokko