cancel
Showing results for 
Search instead for 
Did you mean: 

AirPods

Craig2295
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I brought my Airpods with 02 just over 1 years ago as it came with a deal. The airpods were brought out right and no contract involed. Since then my airpods have became degraded and one of the airpods no longer works. Do 02 fix airpods, if so how much doees it cost?

Message 1 of 4
1,201 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

@Craig2295 

You would be much better off going directly to Apple tbh.

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
1,198 Views

jonsie
Level 94: Supreme
  • 93186 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

O2 would say they are out of warranty whereas Apple may well do a straight replacement.

Message 3 of 4
1,194 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Please let us know how you get on with this one @Craig2295 and if you need any further help. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
1,101 Views