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Apple watch Series 4 data

Spuddsy
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I recently bought an apple watch series 4 (cellular) and went through the proces of pairring and setting up and went on to activate the data plan in the settings, and now its just stuck on 'Activating' with a spinning wheel type thing.

 

I've tried turning both on and off, turning wifi off on both, and to no avail. I just want this to be resolved, any help would be great thanks

Message 1 of 14
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EmilieT
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@JonT I just wanted to check if you were still experiencing this today? If so, I can get someone to look into it for you slight_smile

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Message 11 of 14
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JonT
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Hi @EmilieT 

 

Yep, still no data... have both unpaired/reset watch and done the same thing but with resetting my phones network settings.

 

Any help appreciated

 

jon

Message 12 of 14
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EmilieT
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@JonT wrote:

Hi 

 

Yep, still no data... have both unpaired/reset watch and done the same thing but with resetting my phones network settings.

 

Any help appreciated

 

jon


Sorry to hear that @JonT! I'll send you a Private Message shortly to get a few more details, so someone on my end can look into it for you thumbsup

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Message 13 of 14
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Sssssssssssssss
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I've had the same problem for 48 hours. Apple Watch series 5.  Been in touch with customer service who say it could be 5 days from yesterday before they fix it - so have to wait, and I suspect I'll have to get onto them and start from scratch in 5 days...

Message 14 of 14
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