on 31-03-2023 10:20
I'm getting the common problem when trying to setup data on my apple watch :
Oops, something went wrong. Try again and if the problem continues call 202 for free from your 02 mobile, quoting reference code 106
Can somebody please assist? I have done all the resets etc... Thanks!
on 31-03-2023 12:17
Can you get in touch with @danielmking to see if you can help please @O2Georgina @O2MichaelE ?
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Link to our guide on how to contact them can be found here
on 31-03-2023 12:43
on 31-03-2023 12:43
Thanks for the tag, @gmarkj
@danielmking I'll DM you for more info to get this sorted for you
on 22-04-2023 13:45
Been waiting months with the same error but being constantly fobbed off. Did you move your number from another network by chance ? O2 don’t seem to have any answers just tell you to wait
22-04-2023 15:04 - edited 22-04-2023 15:10
22-04-2023 15:04 - edited 22-04-2023 15:10
@Sharpy_G wrote:Been waiting months with the same error but being constantly fobbed off. Did you move your number from another network by chance ? O2 don’t seem to have any answers just tell you to wait
The error 106 appears to be with customers who have come to O2 and migrated their number from Tesco.
It is a tricky one to fix, but I will tag @O2MichaelE who is on now to see if he can help, @Sharpy_G - good luck!
Just noticed you have already been through the Advisor Emma for this - I guess calling 202 would help also!
on 22-04-2023 15:10
on 22-04-2023 16:51
on 22-04-2023 16:51
on 22-04-2023 16:54
on 22-04-2023 16:54
@O2MichaelE wrote:@O2KyleW tagging you in, as I'm now on leave
Thanks, @O2MichaelE 👍
on 22-04-2023 19:01
Thanks all. 202 is a total waste of time unfortunately. Hoping someone can find me a fix as I only moved to O2 for this and so far it’s been pointless
on 05-05-2023 14:59
Hi just to let everyone know I’ve had the 106 error issue since November. I tried today and now it appears I have managed to link my plan via the watch app and the issue must be fixed. I erased the watch about a week ago and removed it from iCloud and waited until today and I have managed to request a data plan and hopefully in 24 hours it will be active. Hope this helps all of you waiting to add a Watch plan to your account.