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Apple Watch Data Setup 106 error

danielmking
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I'm getting the common problem when trying to setup data on my apple watch :

 

Oops, something went wrong. Try again and if the problem continues call 202 for free from your 02 mobile, quoting reference code 106

 

Can somebody please assist? I have done all the resets etc... Thanks!

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gmarkj
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Can you get in touch with @danielmking to see if you can help please @O2Georgina @O2MichaelE ?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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O2MichaelE
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Thanks for the tag, @gmarkj 

 

@danielmking I'll DM you for more info to get this sorted for you

My working hours are Tuesday - Saturday, 10:00 - 17:00
If you message me outside of these times I will respond once I am available
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Sharpy_G
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Been waiting months with the same error but being constantly fobbed off. Did you move your number from another network by chance ? O2 don’t seem to have any answers just tell you to wait 

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pgn
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@Sharpy_G wrote:

Been waiting months with the same error but being constantly fobbed off. Did you move your number from another network by chance ? O2 don’t seem to have any answers just tell you to wait 


The error 106 appears to be with customers who have come to O2 and migrated their number from Tesco.

It is a tricky one to fix, but I will tag @O2MichaelE who is on now to see if he can help, @Sharpy_G - good luck!

 

Just noticed you have already been through the Advisor Emma for this - I guess calling 202 would help also!

https://community.o2.co.uk/t5/Apple/Error-106-with-cellular-activation-of-Apple-Watch-Ultra/m-p/1611...

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O2MichaelE
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Thanks @pgn 

@Sharpy_G I'll DM you for more info so I can update you.

My working hours are Tuesday - Saturday, 10:00 - 17:00
If you message me outside of these times I will respond once I am available
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O2MichaelE
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@O2KyleW tagging you in, as I'm now on leave

My working hours are Tuesday - Saturday, 10:00 - 17:00
If you message me outside of these times I will respond once I am available
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pgn
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@O2MichaelE wrote:

@O2KyleW tagging you in, as I'm now on leave


Thanks, @O2MichaelE 👍

And hope you can reach out to @Sharpy_G shortly, @O2KyleW 🤞

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Sharpy_G
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Thanks all. 202 is a total waste of time unfortunately. Hoping someone can find me a fix as I only moved to O2 for this and so far it’s been pointless 

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Haggis39
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Hi just to let everyone know I’ve had the 106 error issue since November. I tried today and now it appears I have managed to link my plan via the watch app and the issue must be fixed. I erased the watch about a week ago and removed it from iCloud and waited until today and I have managed to request a data plan and hopefully in 24 hours it will be active. Hope this helps all of you waiting to add a Watch plan to your account. 

Message 10 of 18
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