Solved: Re: Anybody else seeing vvm issues iOS 11 - Page 2

adamtemp64 · ‎19-09-2017

Vvm was working iOS 11 beta carrier file 29.0

just had carrier file 29.1 ota and now got vvm issues tried all the usual fixes has o2 messed up 29.1 ?

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Anonymous · ‎20-09-2017

Finally after 2 hours it’s kicked back in. Nice lady at apple help via the help app sorted it no clue how!

Anonymous · ‎20-09-2017

I ended up using the apple help app, after 2 hours of trying to get it to work, she got it working via many instructions

Martin-O2 · ‎20-09-2017

Good to hear you got this sorted @Anonymous! Please give us a shout if it happens again.

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Chris_K · ‎20-09-2017

Hey all,

Thanks for raising this to us last night and this morning. We're currently investigating the cause of this, but in the meantime what we have seen to work is sending a message saying "STATE" to 9011. This will reset the mailbox, but won't delete any of your messages.

If that doesn't work for you, please let us know.

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Anonymous · ‎20-09-2017

I had same issue. I just turned iphone 7 plus off and waited a few seconds. Turned on again and all back to normal

Martin-O2 · ‎20-09-2017

Thanks for sharing @Anonymous! If it happens again please try the above suggestion if texting "STATE" to 9011 and let us know if that works.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

steveybtv · ‎20-09-2017

This works. MAny thanks

Martin-O2 · ‎21-09-2017

Good to hear @steveybtv! Please let us know if you have any further problems

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Anonymous · ‎22-09-2017

I tried all the usual fixes, avoiding the dreaded Reset Network Settings as advised by o2. Then got someone to leave me a new voicemail, and that fixed it straight away.

RobVS · ‎22-09-2017

Hi

I have the same problem and tried all this...any further advice? Thanks

O2

Anybody else seeing vvm issues iOS 11

Delivery

Transfer sim to new phone

voicemail notification

Apple Watch with cellular and iPhone upgrades

Data Plan