cancel
Showing results for 
Search instead for 
Did you mean: 

Anybody else seeing vvm issues iOS 11

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Vvm was working iOS 11 beta carrier file 29.0

just had carrier file 29.1 ota and now got vvm issues tried all the usual fixes has o2 messed up 29.1 ? 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 1 of 26
16,162 Views
25 REPLIES 25

Anonymous
Not applicable
Finally after 2 hours it’s kicked back in. Nice lady at apple help via the help app sorted it no clue how!
Message 11 of 26
8,748 Views

Anonymous
Not applicable
I ended up using the apple help app, after 2 hours of trying to get it to work, she got it working via many instructions
Message 12 of 26
8,829 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Good to hear you got this sorted @Anonymous! Please give us a shout if it happens again. wink

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 13 of 26
8,698 Views

Chris_K
  • 1851 Posts
  • 404 Topics
  • 161 Solutions
Registered:

Hey all,

Thanks for raising this to us last night and this morning. We're currently investigating the cause of this, but in the meantime what we have seen to work is sending a message saying "STATE" to 9011. This will reset the mailbox, but won't delete any of your messages.

If that doesn't work for you, please let us know.


iPhone 15 Megathread //  Don't fall for scams  //  How to get Volt benefits
Contact us on Social MediaFacebook // Twitter // Instagram
Message 14 of 26
10,022 Views

Anonymous
Not applicable

I had same issue. I just turned iphone 7 plus off and waited a few seconds. Turned on again and all back to normal

Message 15 of 26
8,631 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Thanks for sharing @Anonymous! If it happens again please try the above suggestion if texting "STATE" to 9011 and let us know if that works. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 16 of 26
8,623 Views

steveybtv
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

This works. MAny thanks

Message 17 of 26
8,585 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Good to hear @steveybtv! Please let us know if you have any further problems wink

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 18 of 26
8,547 Views

Anonymous
Not applicable

I tried all the usual fixes, avoiding the dreaded Reset Network Settings as advised by o2. Then got someone to leave me a new voicemail, and that fixed it straight away.

Message 19 of 26
8,398 Views

RobVS
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
Hi

I have the same problem and tried all this...any further advice? Thanks
Message 20 of 26
8,359 Views