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Activate sim
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on
03-08-2017
01:53
- last edited on
03-08-2017
07:45
by
BrendonM
Activate my replacement sim for number.
my phone was stolen therefore my claim is currently going through your insurance claim process. Meanwhile I have a loan phone for which I received a sim from an 02 shop.
I need this this sim activated immediately for work purposes.
please can somebody get back to me.
And i I have sent my 02 insurance claim form to the email provided on the form. Can I please get a response to where I am with this please as I am paying for a service I cannot use !
Kind regards
Solved! Go to Solution.

Re: Activate sim
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03-08-2017 06:30 - edited 03-08-2017 06:31
Hi @Anonymous As this is a replacement sim for one that's been stolen you will need to contact O2 customer services https://www.o2.co.uk/contactus
https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim
As for your insurance you will need to speak to them yourself . This is not customer services..it's a community forum

Re: Activate sim
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on 03-08-2017 07:41
@Anonymous Please remove your phone number as this is a public forum
Re: Activate sim
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on 03-08-2017 08:35
@Anonymous the shop should have done this for you when giving you the sim
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
Re: Activate sim
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on 03-08-2017 08:51
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



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on 07-08-2017 13:51
Hey @Anonymous sorry to hear your phone was stolen! Did you manage to activate the SIM for the loan phone? Let us know how you're getting on.
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