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Donfor39
Posts: 31
Topics: 10
Kudos: 7
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Registered: ‎13-05-2012
Accepted Solution

No data plan ipad pro

[ Edited ]

‎26-07-2017 23:19 - edited ‎26-07-2017 23:28

Just noticed ipad pro isn’t seeing my 2gig data plan

 

why is my data not active?

iPad Pro 64gb silver

iPhone 6 64gb silver.
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MI5
Posts: 104,252
Topics: 552
Solutions: 13,489
Registered: ‎04-04-2012

Re: No data plan ipad pro

on ‎26-07-2017 23:24

Probably on the wrong data plan as usual. O2 screw up everything these days.
Contract customer services to check
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Donfor39
Posts: 31
Topics: 10
Kudos: 7
Solutions: 1
Registered: ‎13-05-2012

Re: No data plan ipad pro

on ‎26-07-2017 23:27

Thanks mi5

 

yeah o2 has my 2gb data with my soon to be re cycled iPad air

 

think I’ll contact eschatology tomrrow evening

 

not a great concern as I mostly use wifi@home

iPad Pro 64gb silver

iPhone 6 64gb silver.
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Donfor39
Posts: 31
Topics: 10
Kudos: 7
Solutions: 1
Registered: ‎13-05-2012

Re: No data plan ipad pro

[ Edited ]

‎28-07-2017 23:08 - edited ‎28-07-2017 23:10

Approx 3 e chats a call to cs

 

i accept responsibility for inserting the wrong sim none of which  were suggested by o2

 

silly me must be Friday feeling

 

anyway thanks to mi5

 

1 more call to o2 to get my iPad Pro device name showing on myo2

 

wonder if I can setup a shared data plan to swap some of my 10g sim data to iPad pro

 

 

iPad Pro 64gb silver

iPhone 6 64gb silver.
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Marjo
Posts: 7,491
Registered: ‎23-07-2014

Re: No data plan ipad pro

on ‎03-08-2017 14:45

Hey @Donfor39 how are you getting on? Smiley Happy Glad to see you got the data working in the end! Did you have any additional questions the community could help with or are you all good? Smiley Happy

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
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Donfor39
Posts: 31
Topics: 10
Kudos: 7
Solutions: 1
Registered: ‎13-05-2012

Re: No data plan ipad pro

[ Edited ]

‎03-08-2017 18:04 - edited ‎03-08-2017 18:05

Hi Marjo

IPP Pro flying thanks to O2+using correct sim+recycle.

Amazing device and service from O2

Only a few days for workanywhere ms office to be activated for home studying.

That’s my tech upgrade path complete 2017
Next gen IPhone 2018-t.b.a.

Thanks Marjo and thanks O2 Community.

iPad Pro 64gb silver

iPhone 6 64gb silver.
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